Policies 

At Village Vanity, we believe beauty services are an energetic exchange – your time, our artistry, and shared respect create the experience. 

Clear communication, punctuality, and mutual consideration allow us to show up fully for you. Thank you for honoring the space, the craft, and the energy we cultivate together.  

Appointments & Booking

  • Appointments are booked via telephone or our salon text number, we do not have online booking. 
  • A deposit is required for services estimated to be over $300
  • Deposits are non refundable and will be applied to your service total
  • Deposits may be forfeited in the event of a late cancellation or no-show

Cancellations & Rescheduling

  • We kindly ask 24-48 hours’ notice to cancel or reschedule an appointment 
  • Cancellations made with less than 24 hours notice may result in a cancellation fee, which may be applied to your following appointment at your stylists discretion.
  • This policy helps us respect our stylists time and accommodate other clients.

No-Shows

  • A no-show is defined as missing your appointment without notice.
  • No-shows may require prepayment or a deposit for future appointments or result in refusal of future bookings.

Arriving Late

  • Please arrive on time to your appointment, as our entire day is time based.
  • Arrivals more than 7 minutes late without a call or text message may result in
    • A shortened service to stay on schedule or
    • Cancellation of the appointment, which may be treated as a late cancellation and is up to the stylists discretion. 
  • Full service pricing may still apply, even if the service is shortened due to lateness.
  • If a stylist is running behind in their schedule, we will communicate promptly and do our best to honor your time – mutual respect is important to us. 

Arriving Too Early

  • Please arrive no more than 10 minutes before your scheduled appointment time.
  • Our space is intentionally intimate, and arriving too early can interrupt ongoing services or take away from a stylists down time. 
  • If you arrive more than 10 minutes early please call or text to let us know and we will let you know if we can take you earlier. 
  • Guests who arrive early may be asked to sit outside or return closer to their appointment time. 

Service Changes

  • Please notify us of any changes to your scheduled services prior to your appointment.
  • Changes requested same day or upon arrival may not be accommodated due to time constraints and scheduling considerations.  

Service Adjustments

  • Your satisfaction is important to us
  • Any concerns must be communicated within 48 hours of your appointment and may be adjusted within 7-10days.
  • Adjustments are at the stylists discretion and do not include refunds.
  • Requests made due to a change of mind rather than a miscommunication will be treated and charged accordingly.

Guests & Children

  • To maintain a calm and focused environment, only clients receiving services are permitted in the salon unless discussed with the stylist prior to appointment, including children who are not receiving services. 

Respect & Salon Environment

  • Village Vanity is a safe, respectful environment.
  • Disrespectful behavior, inappropriate language, or disregard for salon policies may result in refusal or discontinuation of service(s).
  • We reserve the right to end a service early if boundaries are not respected.

Policy Agreement – By booking an appointment at Village Vanity, you acknowledge that you have read and agree to these policies.